SHIPPING & RETURNS

We partnered with the DHL to bring the most convenient and reliable shipping options for our customers. The rates are calculated at checkout based on weight, size and destination post code.

We offer FREE SHIPPING on all orders totalling 50 EUR or more before tax. For shipping times, please refer to individual item listings.

If you live anywhere other than Germany, please contact us prior to ordering and we will do our very best to work out the most fitting way to ship to you based on your needs and location.

We will ship to the address provided. DOTRE is not responsible for packages shipped to wrongful address provided by the buyer. The shipping fee will not be refunded if you make a mistake.

Shipping prices do not include insurance.

DOTRE is not responsible for lost, broken or stolen packages.